Effective Date: [07/09/2012]

At EYB Digital Media, we are committed to providing high-quality digital marketing services to help your business grow. We understand that circumstances may arise where you need to request a refund or cancel a service. This Refunds and Cancellations Policy outlines our guidelines for such requests.

1. Refund Policy

Our services are customized and tailored to meet the specific needs of each client. Due to the nature of digital marketing, we do not offer refunds once work has commenced on a project. However, we are committed to ensuring client satisfaction and will work diligently to resolve any issues that may arise during the course of the project.

1.1 Eligibility for Refund:
Refunds may be considered under the following conditions:

• If the service has not yet started and a request for cancellation is made within 48 hours of payment.
• If there is a delay in delivering the service that exceeds 30 days from the agreed-upon deadline and is not caused by delays from the client’s end (e.g., delayed approvals, content submission, etc.).

1.2 Refund Requests:
To request a refund, please contact us at [Insert Contact Information] with your payment details and reason for the request. Each refund request will be reviewed individually and any approved refunds will be processed within 10-15 business days.

2. Cancellations Policy

We understand that business needs may change, and you may need to cancel a service. We aim to make the cancellation process as smooth as possible.

2.1 Cancellation of Services:
If you wish to cancel any service, you must provide us with written notice at least 14 days prior to the start of the next billing cycle. Cancellations will only be effective for future work. Any work that has already been completed or is in progress will be billed accordingly and is non-refundable.

2.2 Cancellation of Subscription-Based Services:
For subscription-based services, such as ongoing SEO, social media marketing, or PPC management, cancellations must be requested 14 days before the start of the next billing cycle. Failure to provide timely notice may result in charges for the following billing cycle.

2.3 Early Termination Fees:
For services that involve long-term contracts or commitments, early termination fees may apply. These fees will be outlined in your original contract and are designed to cover the work already performed and resources allocated for your project.

3. Disputes and Resolution

We encourage open communication to resolve any concerns or disputes you may have regarding our services. If you are not satisfied with the services provided, please contact us immediately so we can address your concerns. We are dedicated to providing excellent service and will do everything within our ability to resolve any issues.

4. Changes to This Policy

EYB Digital Media reserves the right to update or modify this Refunds and Cancellations Policy at any time. Any changes to the policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

5. Contact Us

If you have any questions about our Refunds and Cancellations Policy or need further assistance, please contact us at:

EYB Digital Media
Indore, MP, India

Name : Arvind Rawal
Email: info@eybdigitalmedia.com
Phone: 8817598181, 7440863077